In the fast-moving AI landscape, getting candid feedback from real users can be more valuable than internal benchmarks. Taking a direct approach, Josh Woodward—Vice President at Google, Google Labs, Gemini App, and Google AI Studio—turned to X (formerly Twitter) to ask a blunt question: What are you surprised Gemini still can’t do well and should have fixed a long time ago?
The post opened a floodgate of feedback, drawing over 1,700 replies from power users, developers, and everyday consumers. Woodward later synthesized the responses into the top 10 most requested fixes and outlined Google’s stance on each.
The Top User Complaints & Feedback
While AI capabilities continue to expand rapidly, users highlighted several everyday usability gaps and reliability issues. The top feedback trends included:
Gemini User Feedback Breakdown:
├── Workspace Reliability: Fixing broken integrations across Docs, Gmail, and Drive.
├── Tool Calling: Smarter execution of multi-step extensions and tasks.
├── Chat Organization: Folders, search, and pin options for past conversations.
└── Policy Guardrails: Requests for fewer restrictions on image generation.
Google Workspace Reliability: Users expressed frustration with inconsistencies when Gemini interacts with Google Docs, Gmail, and Google Drive.
Better Tool Calling: Suggestions called for more seamless execution when Gemini uses extensions to fetch real-time information or run scripts.
Improved Chat Organization: A long-requested feature set includes better chat search, folders, and pinning options to manage past conversations easily.
Image Generation Guardrails: Some users pushed for lighter restrictions on image generation, particularly regarding likenesses.
How Google Is Responding
Addressing the thousands of replies, Woodward assured the community that many of these fixes are already in progress as Google works to streamline the core user experience.
However, Google is drawing a firm line on safety: celebrity likeness guardrails and image generation safety policies are staying as they are.
By openly gathering feedback on social media, Google aims to focus its upcoming Gemini updates on solving everyday user friction while maintaining strict safety standards as the competitive AI race continues.
